Idle – We will process your request shortly
Pending – Your request has been sent to a lending library
Shipped – The lending library has begun the process of shipping your item
Not Supplied – Local library staff members are searching other libraries for your item and may contact you if needed.
Conditional – A lending library has indicated it will supply your item as soon as some condition is met
Received – Your item has arrived at the library and is available. Check your email for further details
Returned – Item is being sent back to the lending library
Cancel Pending – We are in the process of canceling your request
Cancelled – Your request has been cancelled
For more information, see Interlibrary Loan & Document Delivery Policies
The Interlibrary Loan Department will email you when:
Please make sure firstname.lastname@example.org is added to your contacts or ‘safe’ list.
If you forward your Ryerson email to a personal account, please make sure email@example.com has been added there too.